FAQ

What is the objective of CSC Run By The Bay?

The run aims to promote a healthy lifestyle amongst public officers and the community at large.

When is the event?

1 October 2017, Sunday

Where is the event?

The race will start and end at Marina Barrage

What are the race distances?

21KM, 10KM, 5KM and 1KM

What are the race categories and who are eligible?

1) Open Category – Open to any individual who is 16 years old and above as of 1 October 2017
2) Public Service Category – Open only to Civil Servants and Officers serving in the Statutory Boards
3) 5KM Fun Run – Open to any individual who is 16 years old and above as of 1 October 2017. For the Family Package, a registrant can sign up for their spouse and children (between 6 to 15 years old as of 1 October 2017) to run in the category. Please refer to Rules and Regulations.
4) 1KM Parent & Kid Dash – The parent should be 16 years old and above while the child should be between 6 to 15 years old as of 1 October 2017. Please refer to Rules and Regulations.

What are the Rules and Regulations governing the run?

Please click here for details.

Can the public take part in Public Service Team events?

No. Team events are open only to government agencies. Team members must be working in the same organization.

How can I register?

You can register online here.

How much are the registration fees?

Click here for categories and fees chart.

How can I make payment?

You can make payment by VISA/MasterCard/Amex through the online payment portal which you will be directed to after you’ve duly completed your registration.

Is GST included in the registration fees?

Yes.

Do I need to fill up the Indemnity form and seek parental/guardian consent if I’m below the age of 18 as of 1 Oct 2017?

Yes, participants below the age of 18 are required to seek parental/guardian consent before signing up for the race. They would be required to submit the signed Indemnity form during the Race Entry Pack Collection (REPC), failing which the Race Organiser reserves the right to refuse the entry of the participant. You can download the Indemnity form here.

How will I know if my registration for CSC Run By The Bay 2017 is successful?

Participants will receive a confirmation email upon successful registration. Your unique Registration ID will be reflected on the top of the confirmation slip.

Why have I not received my confirmation slip despite registering and making payment?

There could be several reasons:

1. The Confirmation Email has been blocked by your mail server or treated as Spam. Please check your Spam Inbox.
2. Your registration was not successful.
3. The email address entered at the point of registration was incorrect.

You may check registration status via the Participants’ Login Page. Runners registered under the Open Categories may do so here. Runners registered under the Public Service Categories may do so here. You may also retrieve your Confirmation Slip at the Participants’ Login Page.

Do I get a refund if I choose not to participate after completing my registration?

No. Registration fees are strictly non-refundable.

Can I transfer my race entry to someone else?

No. Race entries are strictly non-transferable. Personal information such as medical condition are tagged to each unique participant and competing on behalf of the registered participant is not permitted. The Race Organiser reserves the right to disqualify the race entry and/or refuse participant’s entry into the start pen for race entries that have been transferred.

Can I make changes to my particulars after completing my registration?

Yes. Runners registered under the Open Categories may do so here. Runners registered under the Public Service Categories may do so here. Please note that you WILL NOT be able to change the following details:

Race Category
Email Address
Full Name
Date of Birth
Gender
Nationality

Can I change my race category after completing my registration?

No. Please ensure that you register in the correct race category.

When is the closing date for registration?

Registration closes on 10 September 2017, or whenever slots are filled, whichever earlier.

Where and when can I collect my Race Pack?

Details will be revealed soon. Visit our website for updates.

What do I need to produce to collect my Race Pack?

1) A copy of your NRIC/Passport (Both soft and hardcopies are accepted)
2) A copy of your Confirmation Slip (Both soft and hardcopies are accepted)
3) Signed Indemnity Form (For participants below the age of 18)
* The Race Organiser reserves the right to refuse participants without the above documents from collecting their race packs.

What if I’m unable to collect my Race Pack?

You may authorize a representative to collect it on your behalf. Please download and complete the Letter of Authorisation. Your representative must produce the following during collection:

1) A copy of their NRIC/Passport (Both soft and hardcopies are accepted).
2) A copy of your Confirmation Slip (Both soft and hardcopies are accepted).
3) Letter of Authorisation.

Will I be allowed to change the size of my Race Singlet during the Race Entry Pack Collection?

No exchanges are allowed.

How can I get to the race village?

Details will be revealed soon. Visit our website for updates.

Is it compulsory to wear the race bib?

Yes. Participants without their assigned race bib will be refused entry into the starting pen.

What is the flag-off time for each category?

Details will be revealed soon. Visit our website for updates.

What is the cut-off time for each category?

Details will be revealed soon. Visit our website for updates.

Please write to us at cscrun@hivelocity.com.sg.